Foxgard FG2 Gateway: Control Your Smart Lock from Anywhere with Your Smartphone

Explore More Functions with the Foxgard FG2 Tuya Bluetooth Gateway

Remote Control: Pair with the Foxgard Tuya Bluetooth gateway hub to unlock your door with your phone, no matter where you are.

Work with Alexa: Pair with the Foxgard Tuya Bluetooth WiFi gateway, and you can voice control Alexa to unlock your door.

View Unlock Record: Pair with the Foxgard Tuya Bluetooth hub gateway, and you can review all unlock records on the app, including who and when they unlocked.

Work with Google Assistant: Pair with the Foxgard Tuya WiFi bridge, and you can voice control the Google Assistant to unlock your door.

Warm Reminder Before Purchase: 1. Compatibility: Ensure that your specific devices are compatible with the Tuya Bluetooth gateway you intend to connect. Our gateway only supports devices that are compatible with the Tuya Smart App or Smart Life App. 2. Bluetooth Range: The effective Bluetooth range between the gateway and Tuya devices may be influenced by factors such as walls and interference from other electronic devices. Keep this in mind when planning the placement of your devices. 3. Firmware Updates: Periodically check for firmware updates for both the gateway and connected devices through the Tuya Smart App or Smart Life App. Keeping firmware up-to-date can improve compatibility and performance. 4. Power Supply: Ensure that the Tuya Bluetooth gateway is powered using the provided power cable. 5. Router Settings: Some routers have specific settings or restrictions that may affect the connectivity of the Tuya Bluetooth gateway. Check your router settings and ensure they are compatible with the gateway requirements.

Troubleshooting for Connecting Issues: 1. Resetting Devices: If connection issues persist, try resetting both the Tuya Bluetooth gateway and the connected Tuya devices. Refer to the user manual for instructions on resetting each device. 2. Network Interference: Other electronic devices operating on the 2.4 GHz Wi-Fi band may cause interference. Identify and minimize potential sources of interference in the vicinity of the gateway. 3. Firewall and Security Software: Ensure that your smartphone's firewall or security software does not block the connection between the Tuya Bluetooth gateway and your devices. 4. Bluetooth Permissions: Confirm that the Tuya Smart App or Smart Life App has the necessary permissions to access Bluetooth on your smartphone. Check your smartphone settings to verify this. 5. Router Reboot: If all else fails, try rebooting your router and then attempt to reconnect the Tuya Bluetooth gateway. Sometimes, a simple router reboot can resolve connectivity issues. 6. Customer Support: If you have followed all the troubleshooting steps and are still experiencing issues, please contact our customer support team for further assistance. Provide detailed information about the problem, and we will do our best to help you resolve it.

Easy Setup: Step 1: [Easy to Setup---Step 1] Step 2: [Easy to Setup---Step 2] Step 3: [Easy to Setup---Step 3] Step 4: [Easy to Setup---Step 4]

Foxgard Gateway Features: Remote Control: Requires Foxgard Gateway Work with Alexa: Requires Foxgard Gateway Monitor Lock Status: Requires Foxgard Gateway Work with Google: Requires Foxgard Gateway

Learn More: 【Enhanced Compatibility】The Foxgard Gateway ensures universal compatibility with smart door locks and other smart devices that support the Tuya Smart and Smart Life App. By connecting Foxgard Bluetooth door locks to the Internet through the FG2 WiFi Bridge, it offers convenient management and enhances your lifestyle. Additionally, make sure that your smartphone and the gateway are connected to the same WiFi network during the pairing process. 【Effortless Setup】Set up made easy in just 2 minutes. Please ensure that the gateway remains connected to a 2.4GHz WiFi network, as it is not compatible with 5GHz networks. To ensure a strong signal connection, it is recommended to keep the distance between the gateway and the lock within 32 feet (10 meters), and ensure there are no obstacles such as walls that may weaken the signal. 【Remotely Control】With the Foxgard WiFi Hub, you can remotely control your smart fingerprint door lock anywhere, no longer limited by the distance of Bluetooth unlocking. Besides, this WiFi Gateway supports adding and deleting fingerprints anytime, anywhere. You can also check the records about unlocking, door status, and battery life remotely in real-time via the Tuya Smart APP. 【Voice Control】Works with Alexa and Google Home (Alexa and Google Home not included) to achieve voice control smart door knobs. Unlock, lock, and more in just one sentence. Creating a secure, smart life for you. And note one gateway can pair multiple smart door locks. 【Quality Assurance】Our package includes a Gateway, Type-C USB Cable, and User Manual; please note that the power adapter is not included. We are committed to providing excellent customer service, offering a 12-month quality assurance and 24-hour online support. If you have any inquiries, please let us know, and we will strive to assist you promptly.

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